Your City's Water & Wastewater Department
Contact Information:The Department is located at 455 Industrial Road and open Monday thru Friday between the hours of 7:00am and 4:00pm. The phone number during regular work hours is 850-229-6395 or 850-229-6390 and on holidays or weekends 850-229-1421.
SURFACE WATER TREATMENT PLANTTHE NUMBER #1 PRIORITY IN THE CITY IS TO PRODUCE GOOD, CLEAN, SAFE DRINKING WATER FOR OUR CITIZENS.
The City of Port St. Joe is extremely fortunate to have a new state of the art, $21 million dollar Surface Water Treatment Plant that was placed into operation in September of 2009. Your new Water Plant draws water from the Chipola River via a seventeen mile freshwater canal where as the old water plant drew water from the Florida Aquifer by means of deep wells. Surface water and aquifer water have different chemical properties and therefore react differently with the 26 miles of iron and galvanized pipes in our distribution system. This chemical reaction of surface water to our existing pipes has resulted in the City developing a long range plan to replace the antiquated water distribution system with $8 million of new piping. The new water treatment plant is capable of producing 6 million gallons of potable water a day which will enable the City to meet the demands of future development and expansion.
THINGS YOU SHOULD KNOW ABOUT YOUR DRINKING WATER
The City has established a "Water Point" to accommodate citizens who may want to fill water containers directly at the plant. There is no charge for this service and it is available to the public on a 24 hours/7 days a week basis. The City complies with all state and federal regulatory requirements and publishes a Consumer Confidence Report that addresses detailed information to the public concerning the quality of water produced for that year.
Boil Water Notice
Occasionally the City may have to issue a Boil Water Notice (BWN) as a result of an emergency such as a broken water line or other event which may pose a public health hazard. They are issued as a precautionary measure to protect public health and can be issued in several ways. In small events involving less than 50 residents, individual door hangers are taped to residences and businesses giving citizens detailed information on the event. If larger geographic area is affected a CODE RED telephone message is sent out as well as a public announcements over the local TV and radio stations. When the BWN is issued and the water service has been restored water samples are collected and tested for the presence of bacteria. Once the sample results show NO bacteria are present, the BWN is rescinded and the affected area is notified that the water is safe to drink and boiling of water is no longer required.
The City of Port St. Joe promotes Water Conversation and encourages all citizens to do the same. Not only is water a precious commodity but for every drop you save thru conservation that is one less you have to pay for.
WASTEWATER TREATMENT PLANTThe City of Port St. Joe is in the process of making major changes in how waste water is processed. No longer will any treated waste water be discharged into the Gulf County Canal. The City has three separate construction projects totaling over $8 million dollars designed to upgrade treatment facilities to dispose of waste water via a 100 acre spray field. Waste water will be treated at the new filtration facility, disinfected and then pumped under the Gulf County Canal to the new spray fields for application as reclaimed water. This process is also a state of the art technology and will better serve our environment.