Fair Housing Complaint Procedures and Policy

The Fair Housing Act

Title VIII of the Civil Rights Act of 1968 (Fair Housing Act), as amended, prohibits discrimination in the sale, rental, and financing of dwellings, and in other housing-related transactions, based on race, color, national origin, religion, sex, familial status (including children under the age of 18 living with parents or legal custodians, pregnant women, and people securing custody of children under the age of 18), and handicap (disability).

POLICY:
This grievance procedure is established to provide full opportunity for citizens to bring to the attention of City management, complaints, grievances, or situations that the citizen feels need either for adjustment or information. It is the intent and desire of the City to address complaints of unfair housing practices within the City. It should be understood that the appropriate agencies for action are not located locally, but the City will make reasonable efforts to inform the complainant of the appropriate course of action.

The complainant shall discuss and explain his/her complaint or grievance orally with the Fair Housing Coordinator who may call higher-level supervision into the discussion in an effort to achieve a prompt satisfactory adjustment. The Fair Housing Coordinator shall record the complaint into the Fair Housing Complaint Log. Based on the characteristics of the complaint, the Fair Housing Coordinator may choose one or more of the following courses of action; refer the complaint to the City Manager, inform the alleged offending party of the complaint and offer to serve as a mediator, refer the case to the Regional Office of HUD for action.

Questions? Contact Charlotte Pierce, Fair Housing Coordinator for the City of Port St Joe at (850) 229-8261


While the City shall take reasonable steps to resolve the complaint in an informal matter, the City of Port St. Joe will not act as legal counsel for, or represent the complainant in formal proceedings. Whether or not the complaint is proven legitimate by the HUD Regional Office, legal action if necessary shall remain the responsibility of the complainant.

In cases that may arise in a City sponsored housing rehabilitation project or other grant driven neighborhood improvement project, the City shall work within the guidelines of the appropriate funding agency to ensure that that agency's policies and guidelines are followed. Such agencies might be, the Florida Department of Economic Opportunity's Community Development Block Grant program, USDA Housing programs, US Housing and Urban Development funded projects or others. These agencies all are responsible for enforcing current Federal statutes and rules but may have varying procedures for handling complaints.

Contact Information: Port St. Joe Fair Housing Coordinator — (850) 229-8261

HUD Regional Office:
Charles E. Bennett Federal Building — (904) 232-2627
400 W. Bay Street, Suite 1015
Jacksonville, FL 32202